Retail Insights & Analytics

Customer data has been around the retail world for a while now, and with more and more data around customers coming in each day, the value of this data will continue to grow. Unfortunately, this source of information on customers tends go to under-ut[...]

Whatever the cause – vendor error or fraud, employee theft, pricing error, or damage – shrink can have an enormous effect on sales, margins and profits, impacting both the retailer and supplier partner. Using iControl’s Harmony platform to settle shr[...]

In DSD, products are delivered directly to the store and merchandised by consumer products manufacturers. DSD is poised to have a large role in helping stores in 5 areas: grow revenue, higher margins, accelerated working capital, better returns on tr[...]

We’ll cover in this post a few of the key reasons why DSD solutions are crucial and how the Empower DSDTM suite takes the hassle and pain out of DSD, so you can focus on what matters—your customers! iControl has built our business by supporting some [...]

Every retailer has a set of KPIs they focus on every week. Often these KPIs summarize thousands if not millions of data points that are occurring across thousands of stores. Stakeholders at numerous different levels of an organization need them to as[...]

We have all heard the saying “Garbage In – Garbage Out”, for some of us maybe a frustratingly number of times. Information Technology has developed great solutions to automate all sorts of activity but in most cases the solutions require that the sou[...]

Data collaboration has traditionally been a challenge for many retailers and suppliers due, in large part, to technological limitations of either partner to gather that data and share it in a consistent and timely manner. However, advancements in sup[...]

Both Retail analytics and DSD software have come a long way in the last few years. If you wanted to see what your customers thought about your store or why they come there, you would need to ask them directly by conducting some form of market researc[...]

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